Using digital media to inform and assist veterans

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(VA photo/Robert Turtil)

By Partnership for Public Service

Veterans who visit the Twitter account of the Department of Veterans Affairs often find quick answers to questions about benefits and services, and sometimes can get help directly from organizations that monitor the site.

Megan Moloney heads the VAā€™s digital media team, composed mostly of veterans, which answers these questions and directs people to experts for additional assistance.

The 10-person team also posts news, videos and other items of interest on numerous other social media platformsā€”for example, information on where veterans can find jobs or how they can use their benefits for retraining.hire vets

ā€œWeā€™re having a conversation across our digital channels,ā€ said Moloney, director of Digital Media Engagement in VAā€™s Office of Public Affairs, referring to Facebook, Instagram, Google+ and other VA social media platforms.

ā€œRead the Full Article at www.washingtonpost.com >>>>ā€

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