New VA claims process called detrimental to older veterans

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By Brian Bowling

While the new Department of Veterans Affairs claims process uses forms that are simpler than income tax return forms, they have similar names and designs.

More importantly, they represent a shift that puts more of the burden on veterans for starting a claim and will end up hurting older veterans and those with traumatic brain injuries, spokesmen for the Veterans of Foreign Wars and Disabled American Veterans said.

“In the end, the changes are being implemented for the convenience of the VA and not for the benefit of the veterans,” said Gerald Manar, deputy director of the VFW’s National Veterans Service.

The policy, which will take effect March 24, eliminates the informal claim process that allowed veterans to start a claim simply by making a written request.

Under the existing policy, the veteran then had one year to file a completed claim. Any hire vetsbenefits awarded would be backdated to the day of the request.

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