And Happy Returns! Army & Air Force Exchange Service Extends Return Policy During Holidays


DALLAS – Military shoppers have extra time to make returns on purchases this holiday season as the Army & Air Force Exchange Service is extending its return policy.

Shoppers have until Jan. 31 to make returns on items purchased between Nov. 1 to Dec. 31 at PXs and BXs or

“With work, family and friends, the holiday season is an extremely busy time for us all,” said Air Force Chief Master Sgt. Kevin Osby, the Exchange’s senior enlisted advisor. “The Exchange is committed to meeting the needs of our shoppers, and the extended holiday return policy gives shoppers greater flexibility.”

The Exchange’s regular return policy allows for returns from 15 to 90 days after purchase, depending on the item, with a receipt. If an item’s return window extends after Jan. 31, that date will be honored.

Some exclusions apply. For additional information, shoppers can visit their local Exchange or call 800-527-2345 for online returns.

Facebook-friendly version: @shopmyexchange shoppers can spend more time enjoying the holidays and make gift returns later as the Exchange is extending its return policy to Jan. 31. Details:

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Since 1895, the Army & Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen, Guardians and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 54th-largest retailer in the United States. 100% of Exchange earnings support military communities. In the last 10 years, your Exchange benefit has provided $3.5 billion in earnings for critical military Quality-of-Life programs. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. The Exchange is a 50th Anniversary Vietnam War Commemorative Partner, planning and conducting events and activities that recognize the service, valor and sacrifice of Vietnam Veterans and their families in conjunction with the United States of America Vietnam War Commemoration. To find out more about the Exchange history and mission or to view recent press releases please visit our website at or follow us on Twitter at


Media Notes:

For more information or to schedule an interview with an Exchange representative please contact Zach Wright, 214-312-6300 or [email protected].

Follow the Exchange:



Instagram: @shopmyexchange

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