Exchange Protection Plans Give Military Shoppers Security and Savings

FORT CARSON, CO - JUNE 15: A soldier salutes the flag during a welcome home ceremony for troops arriving from Afghanistan on June 15, 2011 to Fort Carson, Colorado. More than 500 soldiers from the 1st Brigade Combat Team returned home following a year of heavy fighting and high casualties in Afghanistan's southern Kandahar province. (Photo by John Moore/Getty Images)

DALLAS – Army & Air Force Exchange Service shoppers can keep their purchases safe with Exchange Protection Plans, saving money on costly repairs or replacements down the road.

The plans, powered by Asurion, can be purchased with electronics, jewelry, appliances, sunglasses, lawn and garden items, and more. The plans cover the most common factors that can damage or destroy items, such as accidental damage from handling (on portable electronics); breakdowns because of heat, dust, and humidity; power surges; and wear and tear. Exchange Protection Plans come in varying lengths, from one year to lifetime warranties.

“Adding an Exchange Protection Plan to a big-ticket purchase is a smart move that can save shoppers the cost of having to replace the item if it breaks,” said Air Force Chief Master Sgt. Kevin Osby, Exchange senior enlisted advisor. “For as little as 2% of the price of the item, military shoppers can keep their purchases safe.”

Electronics that connect to Wi-Fi receive additional benefits with the Exchange Protection Plans, including 24/7 tech support to assist with new device setup, smart home setup, Wi-Fi troubleshooting, settings optimization, and more.

For shoppers purchasing Apple computers, smartphones, tablets, Apple TV, watches, and more, there’s AppleCare+ protection to cover screen damage, theft, batteries, and more. AppleCare+ provides service and support from the people who know Apple products best, allowing shoppers to receive service and support from Apple experts, with most issues being resolved in a single call.

Online shoppers, including honorably discharged Veterans who have verified their eligibility to use their lifelong benefit at, can add protection plans or AppleCare+ during checkout. In-store shoppers, including Veterans with service-connected disabilities and Department of Defense and Coast Guard civilians, can speak with an associate at checkout to add a plan.

Since 1895, the Army & Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen, Guardians and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 54th-largest retailer in the United States.

100% of Exchange earnings support military communities. In the last 10 years, your Exchange benefit has provided $3.5 billion in earnings for critical military Quality-of-Life programs. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors.

The Exchange is a 50th Anniversary Vietnam War Commemorative Partner, planning and conducting events and activities that recognize the service, valor, and sacrifice of Vietnam Veterans and their families in conjunction with the United States of America Vietnam War Commemoration.

To find out more about the Exchange’s history and mission or to view recent press releases please visit our website at or follow us on Twitter at

Media Notes:

For more information or to schedule an interview with an Exchange representative please contact Marisa Conner at 214-312-5111 or [email protected].

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