Knoxville veterans clinic falls short on some required services

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By Michael Collins

The veterans’ outpatient clinic in Knoxville failed for years to provide patients with access to some mental health specialists and services mandated by the federal government, a new government report concludes.

The William C. Tallent Outpatient Clinic delayed providing specialized “peer” support services for mentally ill veterans, failed to immediately follow up on patients discharged from a post-traumatic stress disorder group, and postponed hire vetsoffering required outreach services to incarcerated veterans, according to the inspector general’s office of the U.S. Veterans Affairs Department.

The clinic didn’t begin offering the peer support services until June 2013, the report said, even though the VA has required that such individual or group counseling be available at all of its medical centers and large outpatient clinics since 2008.

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